Information Collection and Use
wellbeing.sa ("we", "us", or "our") operates the Psynary application and related services. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services. We collect the following types of information: (1) Personal Information: When you register for an account, we collect your name and email address. (2) Device Information: We collect device identifiers (Device ID) to provide personalized services and ensure secure access to your account. (3) Sensor Data: The Psynary application may access device sensors as necessary to provide core functionality and improve user experience. We use this information to provide, maintain, and improve our services, authenticate users, send important notifications, and respond to your inquiries.
Service Providers
We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may share your information with service providers who assist us in operating our platform, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.
Data Retention and Deletion
We retain your personal information for as long as necessary to provide you with our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When you request deletion of your account, we will delete your personal information from our active systems within 30 days of your request, subject to any legal obligations that may require us to retain certain information for a longer period. You have the right to request deletion of your personal data at any time. To request data deletion, please contact us at info@wellbeing.sa with the subject line "Data Deletion Request" and include your account information. We will process your request and confirm deletion within 30 days. Please note that some information may remain in our backup systems for a limited time, but will not be used for any purpose. All your personal data collected through the use of Psynary services will be deleted from all wellbeing.sa records unless such removal violates any applicable laws.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us at info@wellbeing.sa, and we will delete such information from our systems. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
Security
We are committed to protecting your personal information and use industry-standard security measures to safeguard your data. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a security breach affecting your user account and data, wellbeing.sa will inform you by a notification to your account of such breach within 24 hours of becoming aware of the breach. If we hold your email in unencrypted form, we will also notify you by email within 24 hours of becoming aware of the breach.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: info@wellbeing.sa. We will respond to your inquiries within a reasonable timeframe. For data deletion requests, please use the subject line "Data Deletion Request" in your email.