Last Updated: January 2025
wellbeing.sa ("we", "us", or "our") operates the Psynary application and related services. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services.
We collect the following types of information to provide, maintain, and improve our services:
We use this information to authenticate users, send important notifications, respond to your inquiries, and enhance the functionality of our services.
When you use Psynary, we automatically collect certain information that your device sends to us ("Log Data"). This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our service, the time and date of your use of the service, and other statistics.
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
We use persistent cookies to save and retrieve usernames used on the service. We also use session cookies to record encrypted authentication information for the duration of a specific session. Other than login information, no personal information is contained in these cookies.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used.
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may share your information with service providers who assist us in operating our platform, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.
We retain your personal information for as long as necessary to provide you with our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
You have the right to request deletion of your personal data at any time. You can delete your account directly through the in-app settings, or you may request account deletion by contacting us at info@wellbeing.sa with the subject line "Data Deletion Request" and include your account information.
When you request deletion of your account, we will delete your personal information from our active systems within 30 days of your request, subject to any legal obligations that may require us to retain certain information for a longer period. We will process your request and confirm deletion within 30 days.
Please note that some information may remain in our backup systems for a limited time, but will not be used for any purpose. All your personal data collected through the use of Psynary services will be deleted from all wellbeing.sa records unless such removal violates any applicable laws.
You have full control over your personal data. You can request deletion of your account and all associated data in the following ways:
Upon receiving your deletion request, we will:
Please note that some information may remain in backup systems for a limited period but will not be used for any purpose.
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us at info@wellbeing.sa, and we will delete such information from our systems.
If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
We are committed to protecting your personal information and use industry-standard security measures to safeguard your data. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
In the event of a security breach affecting your user account and data, wellbeing.sa will inform you by a notification to your account of such breach within 24 hours of becoming aware of the breach. If we hold your email in unencrypted form, we will also notify you by email within 24 hours of becoming aware of the breach.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@wellbeing.sa
We will respond to your inquiries within a reasonable timeframe.
For data deletion requests, please use the subject line "Data Deletion Request" in your email.
Entity: wellbeing.sa
App Name: Psynary
This Privacy Policy is effective as of January 2025 and may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page.